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Service & Support

Committed to customers. Dedicated to world-class service and support.


Your teams are working diligently to keep their environments clear of terrorism, weapons, drugs, and other threats. They deserve all the help they can get. That’s why we’re so committed to delivering world-class training and support to ensure your security missions succeed.

Service Contact:

Tel. +1 (978) 262-8700 (Service, Option 4)

Our outstanding service and maintenance philosophy begins at system conception, where cost-effective maintainability is incorporated into equipment design. AS&E deploys its world-class Field Service Engineers and Technical Support team across the globe, ensuring that systems are maintained and serviced in the most timely and effective manner possible.

We use the latest CRM technology to keep our team members in touch, leveraging talents and expertise, and placing our service people wherever they’re needed, whenever they’re needed.

Field Service Offerings

No matter where you are in the world, or what you need, from service of your system to technical support to spare parts, we’re always here to help. Learn More


AS&E supports you and your products with a variety of best-in-class training programs with state-of-the-art training facilities at our U.S. headquarters, in the Middle East at our training center, or at any customer site around the world. Learn More

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